Privacy Policy

Privacy Policy

This Privacy Policy explains how Iruneya may collect, use, disclose, and protect information when you visit our website or make a purchase.

1. Information We Collect

Depending on how you interact with our website, we may collect information that you provide directly and information generated through your use of the website.

2. Information You Provide

This may include information such as:

  • Name and contact information
  • Email address
  • Shipping and billing information
  • Order and transaction information
  • Information you provide when contacting customer service
  • Other information you voluntarily submit through the website

3. Order and Transaction Information

When you make a purchase, information related to the order may be collected and processed so that we can fulfill the transaction, arrange shipping, provide customer support, process returns, and maintain appropriate transaction records.

4. Device and Usage Information

When you visit our website, certain technical information may be automatically collected, such as browser type, device information, IP address, referring pages, pages viewed, and information about how you interact with the website.

5. Cookies and Similar Technologies

Iruneya and service providers supporting our website may use cookies and similar technologies to support website functionality, understand website usage, remember preferences, and improve the shopping experience.

Depending on your browser or device settings, you may be able to control or restrict certain cookies.

6. How We Use Information

Information may be used to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Respond to customer service requests
  • Process returns, refunds, and cancellations
  • Operate and improve our website
  • Maintain website security and prevent misuse
  • Understand website performance and customer interactions
  • Communicate with you regarding orders or customer service matters
  • Comply with applicable legal obligations

7. Sharing Information

We may share information with service providers that help us operate the website and provide services, such as payment processing, order fulfillment, shipping, hosting, analytics, customer support, and technology services.

We may also disclose information when required by applicable law or when reasonably necessary to protect our rights, website, customers, or business.

8. Payment Information

Payments may be processed through third-party payment providers. Payment information may be handled directly by those providers in accordance with their own privacy policies and security practices.

9. Marketing Communications

Where applicable, we may send promotional communications in accordance with applicable law. You may have the ability to unsubscribe from certain marketing communications by following the instructions included in those messages.

10. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, comply with legal obligations, and support legitimate business purposes.

11. Data Security

We take reasonable measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Your Choices

Depending on where you live and applicable law, you may have certain rights regarding personal information, such as requesting access, correction, deletion, or information about how your data is processed.

Requests may be submitted by contacting us using the information below. We may need to verify your request before completing it.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed.

14. Third-Party Websites

Our website may contain links or integrations to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.

15. International Processing

Depending on the services used to operate the website, information may be processed or stored in countries other than the country where you live. Where applicable, such processing will be subject to appropriate legal requirements and safeguards.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. The updated version will be posted on this page.

17. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact Iruneya at service@iruneya.com.